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Last updated 2/2021MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHzLanguage: English | Size: 4.77 GB | Duration: 4h 39m
Yet many people still struggle to get their message across. This often results in frustration among colleagues, miscommunications, and stressful conflicts at work. When you improve your business email writing skills, you will gain more confidence, enhance your professional reputation, and grow your career. In this course, you will learn best practices for email writing, how to structure an email for maximum impact, and how to avoid common mistakes. By the end of the course, you will be able to write professional emails that are clear, concise, and effective.The course is for you if you want to:Craft powerful emails that your colleagues want to read Ensure you are better understood in the workplaceGet ideas across quickly and efficiently Boost productivity and increase team collaboration through emailThis course is designed to help any professional who wants to communicate effectively on the job and advance their career using email communication. Unlike many other courses that share little bits and pieces, this course is designed to give you comprehensive training on email writing and etiquette at work.It goes beyond theory and provides easy-to-implement examples, scripts, and advice that you can start applying as soon as you watch the lectures!Enroll now to get started!
Section 1: Maximizing Email Potential in Business Communication
Lecture 1 Course Overview
Lecture 2 Introduction to Section 1
Lecture 3 Using Email to Build Your Reputation
Lecture 4 Using Email for Group Updates
Lecture 5 Using Email for Collaboration
Lecture 6 Using Email for Recordkeeping
Section 2: Building Relationships Through Business Emails
Lecture 7 Introduction to Section 2
Lecture 8 Building and Improving Relationships Through Emails
Lecture 9 Using Humor in Business Emails
Lecture 10 Building Credibility In Business Emails
Lecture 11 Modifying Emails to Cope with Cultural Nuances
Lecture 12 Email Communication Across the Generational Gap
Section 3: 5 Core Elements Of Email Writing
Lecture 13 Introduction
Lecture 14 How to Write Effective Subject Lines
Lecture 15 Why Should You Focus On Your Greetings
Lecture 16 Writing the Main Content
Lecture 17 Providing Supporting Information
Lecture 18 Using the Right Sign-offs And Signatures
Section 4: How to Write Easy to Understand Emails
Lecture 19 Introduction
Lecture 20 How to Compose Clear Email Messages
Lecture 21 Writing and Organizing Long Emails
Lecture 22 Proofreading and Editing Your Work
Lecture 23 Common Grammar Mistakes in Business Emails
Lecture 24 Common Punctuation Mistakes
Lecture 25 Tools for Checking Grammar and Punctuation
Section 5: Built-In Email Features: Important Etiquettes
Lecture 26 Introduction
Lecture 27 When to Use 'To', 'Cc', 'Bcc' and 'Reply All'
Lecture 28 Best Practices for Forwarding Emails
Lecture 29 Email Attachment Etiquettes
Lecture 30 Using Templates for Repetitive Emails
Section 6: Coping with Email Communication Challenges
Lecture 31 Introduction
Lecture 32 Getting Colleagues to Respond to Your Emails
Lecture 33 How to Say No via Email
Lecture 34 How to Respond to Confusing Emails
Lecture 35 How to Respond to Rude Emails
Section 7: Emails for Common Workplace Situations
Lecture 36 Introduction
Lecture 37 How to Write Introduction Emails
Lecture 38 How to Write Follow-up Emails
Lecture 39 Managing Projects Using Email
Lecture 40 Discussing Meetings and Events via Email
Lecture 41 Praise and Congratulations
Lecture 42 Delivering Good News
Lecture 43 Delivering Bad News
Lecture 44 Vacations, Absences and Sick Leaves
Lecture 45 Reporting Issues and Discussing Solutions
Lecture 46 How to Write Business Apology Emails
Section 8: Additional Content
Lecture 47 FAQs: How to Address Challeg Situations at Work
Lecture 48 Email Communication During COVID-19
Individuals and teams that correspond regularly with managers and colleagues by email,Individuals and teams that need to improve their business communication skills,Individuals and teams that wish to boost productivity, save and increase team collaboration using email communication
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