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Deepening People Engagement for Empathy, Insight, and Collab
Published 12/2025
Duration: 33m | .MP4 1920x1080 30fps(r) | AAC, 44100Hz, 2ch | 179.84 MB
Genre: eLearning | Language: English
Learn to "hear the unsaid," uncover latent needs, and move interactions from negotiation to alignment
What you'll learn
- Know why deepening your connection with others is critical for uncovering latent needs
- Understand the different depths of understanding and the characteristics of each level
- Distinguish between interactions that are "surficial" versus those that are truly "deep"
- Prepare yourself to conduct a deep discussion
- Equip yourself with some techniques and principles to conduct deep discussions
Requirements
- Willingness to understand a person at a deeper level
- Understanding of English language
- Completed the course on Introduction to MijS Approach to Innovation
- Completed the course on Techniques to Generate Innovative Thoughts
- Completed the course on The Essentials of People Engagement for Innovation
Description
Success of Innovation depends on more than just good ideas; it depends on the depth of the connection between the people driving it.
In our previous course,The Essentials of People Engagement, you explored the fundamental modes of thinking and the Engagement Scale. This course,Deepening People Engagement for Empathy, Insight, and Collaboration, is the vital next step in that journey.
True innovation often requires us to solve problems that stakeholders cannot yet articulate. To do this, we must go beyond surface-level conversations to "hear the unsaid" and uncover "latent needs". This course focuses on the art of discovery-finding thecore insightsandreal intentthat drive successful ideation, adoption, and scale-up.
We will move away from the transactional mindset of "negotiation" and towards the transformative mindset of "alignment". You will learn to foster the empathy required to understand what people truly need, and the collaboration necessary to enrol them in the journey.
In this course, you will get to know:
The Spectrum of Understanding:Become aware of the different depths of human connection and where your current interactions stand.
The Deep Discussion Framework:Learn specifically how to prepare for and conduct a "Deep Discussion" to uncover hidden insights.
Join us to deepen your engagement skills and ensure your innovation efforts are built on a foundation of true understanding.
Who this course is for:
- Innovators who wish to enhance the probability of success for their projects
- Leaders driving innovation projects / initiatives who need to lead through consensus
- Professionals who wish to develop skills in "empathy" and "collaboration"
- Anyone wishing to take their interaction skills beyond "selling"/ "negotiations" to a level of "alignment"
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