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ITIL 4 Foundation Service Value System

ITIL 4 Foundation Service Value System
Video: .MP4, 1280x720 30fps | Audio: AAC, 48k Hz, 2ch | Duration: 1h 18m
Genre: eLearning | Language: English | Size: 138 MB

ITIL 4 Foundation Service Value System

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Gain an understanding of the world of IT Service Management (ITSM) through the eyes of the Information Technology Infrastructure Library (ITIL) framework. This course completes the journey towards ITIL® 4 Foundation certification.

Services are the primary way the organizations create value for themselves and others. In this course, ITIL® 4 Foundation: Service Value System, you'll learn foundational knowledge about the most widely used ITSM framework in the world. First, you'll explore the basic definitions of the ITIL® SVS. Next, you'll discover the Service Value Chain (SVC) and how it's the core of the entire system. Finally, you'll prepare for the ITIL® 4 Foundation exam by studying 15 of the most common practices used in the ITIL® 4 framework. When you're finished with this course, you'll have the skills and knowledge needed to understand the core concepts of the ITIL® framework.


ITIL 4 Foundation Service Value System

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